Batch Post Sales Invoice Error / Full Invoice Amount Not Captured

Question:

I got this error when I try to Batch Post Sales Invoices

Update failed. You cannot post this invoice because the full invoice amount has not been captured.

These invoices were not captured because they have more than one Chargent orders. (Chargent is a credit card app)

In this case, the system assumes customers pay with more than one credit card and cannot determine the amount to charge from each credit card. You will need to charge each Chargent order/credit card manually to add up to the total invoice amount.

Article Batch-Post-Sales-Invoice-Error-Full-Invoice-Amount-Not-Captured  ·  Last updated October 02, 2025 · GoldFinch ERP Help Center