Configure Barcode Printing

Question:

What to Do If You See a Broken Barcode Image?

Answer:

1. Check for Spaces in the Barcode Value
   Ensure the value used to generate the barcode does not contain any spaces. Barcodes with spaces will fail to render properly.

2. Verify the Custom Label
   Confirm that the Custom Label named GoldFinch_Barcode (or equivalent) exists in Salesforce. This label should store the correct URL pattern for generating the barcode image.

1. Confirm the Remote Site Setting
   Ensure that a Remote Site Setting is configured to allow Salesforce to access the barcode generation service.

   • Remote Site Name: GoldFinchBarcodeSite

   • Remote Site URL: https://goldfinchbarcode-98d6d6f76d09.herokuapp.com/

If this Remote Site is not set up, Salesforce will block outbound calls to the barcode generator, resulting in a broken image.

Article Configure-Barcode-Printing  ·  Last updated October 14, 2025 · GoldFinch ERP Help Center