Cross References – GoldFinch Clientcare

Applies toItem Setup

AudienceAll users

Last updatedSeptember 29, 2025

In this article

How to Create New Cross References
Field Definitions
Managing Cross References for EDI Customers

Item Cross References are used to define alternative item numbers that customers or vendors use when ordering an item. This feature is commonly used to set a Customer Item No. for Electronic Data Interchange (EDI) transactions, such as EDI 850.

How to Create New Cross References

Open the App Launcher and search for Cross References.
Click the New button to enter a new cross-reference.

Field Definitions

Field Label	Field Level Help
Account	The customer or vendor account associated with this cross-reference.
Cross Reference No.	The alternative item number used by the account for this item.
Cross Item Description	The item description used by the account for this item.
Default Sales UOM for Customer	If checked, the specified Unit of Measure (UOM) will be the default when this item is ordered by this customer.
Item	The actual item to which this cross-reference applies.
Unit of Measure	The UOM for this cross-reference.

Managing Cross References for EDI Customers

If an EDI customer requires a unique Cross Reference No. for each Alternating Shipping Address, you will need to set up a separate sell-to account for each shipping address.
- Each new sell-to account should have one Alternate Shipping Address where you can define the EDI Shipping ID.
If you want to consolidate Accounts Receivable (AR) under one billing account, create another account with the billing address and populate the Alternate Billing field on the sell-to accounts with this billing account.

Article Cross-References · Last updated September 29, 2025 · GoldFinch ERP Help Center