What if Avalara Returns 0 Sales Tax?

Question:

What if Avalara Returns 0 Sales Tax?

Answer:

To troubleshoot, navigate to the AvaTax Logs object.

Copy the data in the Response Log field.

Paste it into this online tool: http://json.parser.online.fr/

Examine the data to see if the item is taxable. Confirm your setup in GoldFinch and Avalara.

Article What-if-Avalara-Returns-0-Sales-Tax  ·  Last updated October 01, 2025 · GoldFinch ERP Help Center