GoldFinch Accounting supports centralized entry, application, posting, reporting, and reconciliation of customer receipts. Salesforce supplies shared access, workflow, security, and reporting, while payment processors and banks support card, electronic payment, lockbox, check verification, and remote deposit functions.
Supported receipt workflow
1. Create or import the customer receipt with the payer, amount, receipt date, payment method, bank account, and reference information.
2. Apply the receipt to one or more open invoices, or record it as a customer prepayment or unapplied amount.
3. Review required information and obtain approval when the organization uses approval controls.
4. Post the receipt to update customer balances, bank or undeposited cash accounts, and the general ledger.
5. Group and reconcile deposited receipts against downloaded or imported bank transactions.
Payment channels
| Channel | GoldFinch and Salesforce support | External dependency |
| Cash | Record payer, amount, location, cashier, accounting dimensions, and deposit batch. | Physical cash count and counterfeit controls remain operational procedures or hardware services. |
| Check | Record check details and attach the image to the Salesforce receipt or deposit record. | Check authenticity, account status, and remote deposit require bank or verification services. |
| Credit card | Create and apply receipts and retain processor references. | Use Stripe, Global Payments, or another approved payment processor. |
| ACH or electronic payment | Create or import receipts and match them to customer and invoice records. | Use the bank, payment gateway, lockbox, or file/API integration. |
Sub-account and transaction detail
Customer Receipts remain linked to customers, invoices, applications, bank accounts, and GL entries. GoldFinch Accounting Variables can represent programs, funds, grants, departments, projects, locations, or other reporting dimensions. Users can review transaction details from the source record or through Salesforce and GoldFinch reports, subject to permissions.
Check scanning and deposit
Staff can attach scanned check images using Salesforce Files. If the organization requires electronic deposit from the application, GoldFinch can integrate with the bank’s remote deposit capture or lockbox service. Confirm scanner compatibility, endorsement rules, image quality, retention, and financial-institution certification with the selected provider.
Daily cashier controls
- Use individual user access and location or workstation assignments where appropriate.
- Require receipt method, reference, date, payer, and bank or undeposited-cash account.
- Separate receipt entry, deposit approval, and bank reconciliation duties when policy requires it.
- Reconcile the daily receipt total to processor settlements, deposit batches, and bank activity.
- Use reports and audit history to review voids, changes, unapplied receipts, and exceptions.
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