Accounts Receivable Overview

GoldFinch Accounts Receivable helps organizations manage customer billing, payments, credits, collections, and outstanding balances directly within Salesforce.

Because financial activity and customer information share the same platform, authorized users can review customer relationships and receivable activity in one connected environment.

Key Capabilities

Customer Invoicing

Create and manage customer invoices for products, services, subscriptions, and other billable activities. Each invoice maintains the information needed for customer communication, payment processing, and financial reporting.

Depending on the organization’s workflow, invoices may be created individually, generated from completed transactions, or produced through automated processes.

Customer Receipts

Record customer payments and apply them to outstanding invoices. GoldFinch supports full payments, partial payments, and payments covering multiple invoices.

Receipt activity remains connected to the appropriate customer and accounting records for convenient review.

Credit Memos and Adjustments

Create credit memos to reduce customer balances for returns, billing corrections, allowances, and other approved adjustments.

Posted credits and adjustments update the customer’s receivable activity and corresponding General Ledger balances.

Payment Application

Apply receipts and credits to outstanding invoices while maintaining a clear history of each application. Authorized users can review remaining balances and investigate how individual transactions were settled.

Accounts Receivable Aging

Monitor overdue balances using Accounts Receivable aging reports. Users can review outstanding amounts by customer, due date, aging period, currency, company, or other available criteria.

This helps accounting and customer-facing teams prioritize follow-up and manage collections.

Customer Statements

Prepare statements that summarize invoices, credits, payments, and outstanding balances. Statements provide customers with a clear view of their account activity.

Multiple Companies and Currencies

Organizations operating across multiple companies or currencies can manage receivables using the appropriate company, ledger, bank account, and currency.

Available functionality depends on the organization’s GoldFinch configuration.

Connected Accounting

Posted Accounts Receivable transactions generate the corresponding General Ledger entries based on the organization’s accounting configuration.

This connection helps maintain consistency among customer balances, Accounts Receivable aging, and General Ledger reporting.

Customer and Financial Visibility

Because GoldFinch Accounts Receivable operates natively within Salesforce, authorized teams can access relevant customer and financial information without transferring data between separate platforms.

This connected approach can help organizations:

• Review customer and receivable activity together
• Reduce duplicate data entry
• Improve coordination between accounting and customer-facing teams
• Monitor outstanding balances and collection priorities
• Maintain supporting documents with related transactions
• Create reports and dashboards using current Salesforce data

Security and Financial Control

The organization’s configured Salesforce security and GoldFinch permissions govern access to customer and financial records.

Approval workflows, record history, reporting, and supporting documentation can help strengthen financial oversight and maintain a traceable record of receivable activity.

Related Capabilities

Explore other GoldFinch Accounting capabilities:

• General Ledger
• Accounts Payable
• Cash and Bank Management
• Financial Reporting
• Multi-Company and Multi-Currency Accounting
• Subscription Billing and Deferred Revenue

Detailed setup instructions, transaction procedures, and training resources are available to signed-in GoldFinch customers and approved partners.