This FAQ answers common high-level questions about GoldFinch Accounting. Signed-in customers and approved partners can access detailed setup instructions, transaction procedures, and troubleshooting resources.
What is GoldFinch Accounting?
GoldFinch Accounting is a Salesforce-native financial management application that supports General Ledger, Accounts Receivable, Accounts Payable, bank reconciliation, financial reporting, and other accounting processes within Salesforce.
Is GoldFinch Accounting native to Salesforce?
Yes. GoldFinch Accounting is built on the Salesforce Platform. Financial records are maintained within Salesforce rather than in a separate external accounting database.
This allows organizations to use Salesforce security, reporting, dashboards, approvals, automation, and record management alongside their accounting processes.
Can GoldFinch Accounting be used as a standalone application?
Yes. GoldFinch Accounting can be implemented as a standalone accounting solution for organizations that want to manage financial activity within Salesforce.
It can also be used with GoldFinch ERP when an organization requires connected sales, purchasing, inventory, manufacturing, warehouse, and accounting capabilities.
Who is GoldFinch Accounting designed for?
GoldFinch Accounting is designed for organizations that want connected financial and business information on Salesforce, including:
- Manufacturers and distributors
- Food and beverage companies
- Nonprofits and community-service organizations
- Multi-company organizations
- Organizations replacing disconnected accounting applications and spreadsheets
Fit depends on the organization’s accounting, operational, reporting, and integration requirements.
What accounting capabilities are available?
Capabilities may include:
- General Ledger
- Accounts Receivable
- Accounts Payable
- Customer and vendor payments
- Bank reconciliation
- Bank Connect
- Financial reporting
- Multi-company accounting
- Multi-ledger accounting
- Multi-currency accounting
- Financial consolidation
- Employee expense management
- Fixed asset management
- Subscription billing and deferred revenue
- AI-assisted invoice processing
Some capabilities require separate modules, integrations, licenses, or implementation services.
Can we manage multiple companies?
Yes. Organizations can establish multiple companies and maintain separate accounting records for each.
Depending on the configuration, users can prepare company-level financial statements and consolidated reports across related entities.
Does GoldFinch support multiple currencies?
Yes. GoldFinch Accounting supports foreign-currency transactions and maintains relevant transaction-currency and base-currency amounts.
Available functionality may include exchange rates, foreign-currency invoices and payments, currency conversion, and exchange-rate gains or losses.
Can GoldFinch consolidate financial statements?
Yes. GoldFinch can support financial consolidation across multiple companies or General Ledgers.
Depending on the organization’s configuration, the consolidation process may include currency conversion, intercompany activity, elimination entries, and consolidated financial reporting.
What financial reports are available?
Available reports may include:
- Balance Sheet
- Income Statement
- Cash Flow Statement
- Trial Balance
- General Ledger detail
- Accounts Receivable aging
- Accounts Payable aging
- Budget-to-actual analysis
Financial statements can be configured around the organization’s chart of accounts, reporting periods, ledgers, and financial dimensions.
Can users trace financial results to the original transactions?
Yes. GoldFinch maintains connections among financial reports, General Ledger entries, journals, and originating transactions when applicable.
This helps authorized users investigate account balances and maintain a traceable financial history.
Can we use Salesforce reports and dashboards?
Yes. Organizations can use Salesforce reports and dashboards to monitor accounting records, trends, workflow status, and exceptions.
GoldFinch also offers financial reports for formal financial statements and accounting analysis.
Does GoldFinch support approval workflows?
Yes. Salesforce approval and automation capabilities can be configured to support processes such as:
- Vendor invoice approval
- Employee expense approval
- Journal review
- Payment authorization
- Exception notifications
The specific workflow depends on the organization’s policies and implementation requirements.
Does GoldFinch connect with banks?
GoldFinch Bank Connect can retrieve available bank activity from supported financial institutions through the configured banking integration.
Authorized users can review downloaded transactions, match them with accounting entries, and address unmatched activity. Institution support and available functionality may vary.
Does GoldFinch support invoice document processing?
GoldFinch AI can help capture information from vendor invoices, validate extracted data, identify possible issues, and prepare draft transactions for review.
Authorized users remain responsible for reviewing and approving transactions before posting or payment.
Can supporting documents be attached to accounting records?
Yes. Supporting documents can be stored with or linked to relevant Salesforce records, subject to the organization’s configuration and storage policies.
Examples may include vendor invoices, receipts, expense documentation, journal support, and fixed asset records.
Can GoldFinch integrate with other applications?
Yes. GoldFinch can work with other Salesforce applications, GoldFinch modules, and supported third-party services.
Available integrations may include banking, payment processing, sales tax, expense management, customer portals, document processing, and operational systems. Some integrations require separate licensing and implementation.
What Salesforce licenses are required?
Salesforce licensing requirements depend on the functions each user needs to perform and the organization’s overall solution design.
GoldFinch will review user roles and required capabilities during evaluation and implementation. Salesforce and GoldFinch licenses are purchased separately unless an agreement specifies otherwise.
Can we migrate from another accounting system?
Yes. GoldFinch can support migration from an existing accounting application.
A migration may include:
- Chart of accounts
- General Ledger balances
- Customers and vendors
- Open Accounts Receivable
- Open Accounts Payable
- Bank and fixed asset information
- Selected historical transactions
The scope depends on data quality, reporting requirements, implementation approach, and the source system.
How is GoldFinch Accounting implemented?
A typical implementation may include:
- Requirements and process review
- Solution design and configuration
- Data preparation and migration
- Integration and workflow setup
- User acceptance testing
- Training and go-live preparation
- Post-go-live support
The schedule and effort depend on organizational complexity, data-conversion scope, integrations, reporting needs, and resource availability.
How is access to financial information controlled?
GoldFinch Accounting uses configured Salesforce security and GoldFinch permissions to control access to financial records and functions.
Access can be designed around user responsibilities, company assignments, approval authority, record access, and reporting needs.
Where can customers find detailed instructions?
Signed-in GoldFinch customers and approved partners can access detailed setup instructions, transaction procedures, training materials, and troubleshooting guidance through GoldFinch Clientcare.
For product evaluation, licensing, or implementation questions, please contact GoldFinch Cloud Solutions.
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