This FAQ provides a high-level introduction to GoldFinch Project Management. GoldFinch customers can find detailed setup and processing instructions through Clientcare.
What is GoldFinch Project Management?
GoldFinch Project Management helps organizations plan projects and connect them with relevant sales, purchasing, inventory, manufacturing, billing, payment, and accounting activity on Salesforce.
It provides project, operations, sales, and finance teams with a shared view of project progress and financial performance.
Is GoldFinch Project Management native to Salesforce?
Yes. GoldFinch is built on the Salesforce Platform. Authorized users can access project information alongside customer records and related operational and financial data.
Organizations can also use Salesforce reports, dashboards, list views, permissions, and automation with GoldFinch project information.
What types of projects can GoldFinch manage?
A project can represent a customer engagement, contract, installation, job, program, product launch, manufacturing initiative, or other business activity requiring operational and financial tracking.
GoldFinch is particularly useful when projects involve inventory, purchasing, manufacturing, customer billing, or accounting.
Can a project be divided into tasks?
Yes. You can divide projects into tasks that represent phases, deliverables, milestones, or areas of responsibility.
Project tasks help organizations organize work, monitor progress, maintain budgets, associate transactions with specific activities, and support milestone-based billing.
Can GoldFinch track project budgets?
Yes. Organizations can maintain budgeted costs and revenue for projects and project tasks. Organizations can compare these amounts with actual financial activity to identify variances and evaluate project performance.
Can GoldFinch track actual project costs?
Yes. You can associate relevant operational and accounting transactions with projects and project tasks.
Depending on the organization’s processes, project costs may include purchased materials and services, vendor invoices, inventory consumption, manufacturing activity, employee expenses, and other direct costs.
Can GoldFinch track project revenue?
Yes. You can associate sales, billing, and accounting activity with projects or tasks. This enables organizations to compare planned and actual revenue and evaluate project profitability.
Does GoldFinch support project billing?
Yes. Customer billing can be connected with projects and project tasks. The project structure can support milestone, fixed-fee, phase-based, progress, and material-or-service billing processes, depending on the customer agreement.
Can project tasks be used for milestone billing?
Yes. A task can represent a contractual milestone or billable deliverable. This helps teams connect completed project activity with the appropriate customer billing process.
Can GoldFinch track project-related inventory?
Yes. You can associate inventory requirements and transactions with projects. This helps teams plan, purchase, allocate, move, consume, and financially track materials needed for specific projects.
Does GoldFinch support project-level supply planning?
Yes. Project demand and supply information can be included in planning activities. This helps organizations understand which projects require materials and supports purchasing, manufacturing, and allocation decisions.
Can purchase transactions be associated with a project?
Yes. Purchasing activity can be connected with projects and project tasks. This allows teams to monitor project-related materials, services, vendor costs, expected receipts, and actual spending.
Can manufacturing activity be connected with projects?
Yes. When projects require manufactured items, GoldFinch can connect project requirements with relevant manufacturing and supply-planning processes. This improves visibility into material needs, production activity, and project costs.
Can customer receipts and vendor payments be associated with projects?
Applicable customer receipts and vendor payments can carry project information. This gives finance teams greater visibility into project-related cash inflows and outflows.
Can we report profit and loss by project?
Yes. Organizations can analyze project-related revenue and costs to evaluate project or task profitability. The exact reporting approach depends on the organization’s GoldFinch Accounting configuration and reporting requirements.
What project reports are available?
Salesforce reporting capabilities can be used to analyze information such as:
- Project and task status
- Budgeted versus actual costs
- Budgeted versus actual revenue
- Material requirements and usage
- Billing and collection activity
- Project margins and profitability
- Supporting operational and financial transactions
Reports and dashboards can be adapted to different organizational and user needs.
Can users review the transactions behind project results?
Yes. Because project information connects to the underlying business activity, authorized users can review the transactions contributing to project costs, revenue, billing, inventory activity, and financial results.
Can project information appear on Salesforce dashboards?
Yes. Salesforce reports and dashboards can present project performance indicators, trends, and exceptions. Dashboards can be tailored for project managers, operations teams, finance teams, and executives.
Does GoldFinch replace a separate project-management application?
GoldFinch can centralize essential project planning, task, inventory, billing, and financial information for organizations that need projects closely connected with ERP and accounting processes.
Organizations requiring highly specialized capabilities—such as advanced resource scheduling or complex collaborative project planning—should evaluate their detailed requirements with GoldFinch.
Can project access be controlled by user?
Yes. Because GoldFinch operates on Salesforce, access can be managed using Salesforce security and permission capabilities. Organizations can grant access based on user responsibilities and business requirements.
Can GoldFinch Project Management be adapted to our processes?
GoldFinch uses configurable Salesforce and application capabilities to support different project types and operating models. The GoldFinch team can help evaluate requirements and determine the appropriate project structure and implementation approach.
How do we learn more?
Contact GoldFinch Cloud Solutions to discuss your project-management, inventory, billing, and financial-reporting requirements or to request a demonstration.
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